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Case Studies

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Case Study One

Data in Motion: Apple's Real-time Revolution for Unmatched Quality

The emphasis of this project was on delivering instantaneous insights into manufacturing data gathered and stored at Apple's manufacturing partners in China. This was achieved through the implementation of adaptable dashboards and alerts to uphold its quality standards.

Apple’s data quality team was using its dashboards to observe the data quality of certain products it manufactured in China and intervened manually when required. It took quite a lot of time to correct issues within the data in only a few products at the time so they decided to automate this tedious process while expanding the range of products they were covering and the plants they were observing the data in.

We migrated many of the stats tables into their own server and created new internal reports to expand visibility into daily data completeness in 6 further plants and 8 more products. We created scripts to pull data from the stats tables daily and send alerts to the contact email for each of the plants when the data completeness fell below 95%. Rather than informing plant supervisors through a series of correspondence after the fact, the approach became more self-informed and the plants in China often had the data corrected within 24 hours. By 2019 the stats tables were processing a few million rows of data daily and we had over 50 reports analyzing them.

  • compressing millions of rows of data into manageable stats tables

  • increased the number of manufacturing plants the data quality team could observe

  • increased the product list whose data could be sufficiently relied upon

  • No interruptions to the business intelligence team that was using the data for their objectives

  • created a program to interact with outside contractors like Qualcomm and only provided them with limited relevant data

  • modified interactions between the data quality team and the manufacturing plants with greater clarity and speed.

Case Study Two

Responsive Insights: Cisco's Approach to Ad Hoc Reporting Success

In 2019 Cisco had urgent reporting needs to service its sales, marketing, and billing departments whilst supplying its executive-level staff with new reports detailing the progress of its newly launched smart licenses.

Our services involved various ad hoc requirements and delivering the reporting needs to completion company-wide.

Early work at Cisco consisted of meetings outlining the requirements into user stories, planning the development timeline, and working on a schedule to deliver the reports to production.

Our reports analyzed the trend of users migrating from traditional licensing to smart licensing, the billing habits of various clients by each quarter, and the impact on sales of specific campaigns the marketing team was focused on.

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Case Study Three

Data-Driven Decisions: Navigating Procurement Analytics Excellence at Coveris

After years of watching the profit margins fall, Coveris embarked on a company-wide policy of cost-cutting which included a data-oriented approach to their procurement practices. The creation of a data warehouse along with new reports for the executive-level staff would impact the procurement decisions being made nationally rather than regionally.

We were tasked with firming up the data mapping and leading the team of developers to create the warehouse upon which the various reports were built. My experience with ETL scripts, a wide range of BI tools, and technical expertise was ideal for this project.

We worked with an in-house team to create the data mapping and worked with the developers to create the ETL scripts. We performed tests every few days in the SQL Server environment to test the scrips alongside the existing reports to confirm their accuracy. We translated the existing Excel reports into tableau tables and dashboards including working on newly commissioned reports.

Post development we worked with the various analysts to design the test cases and perform the UAT before deploying the modified changes in production. By 2018, Coveris had a more efficient procurement decision-making process and was already seeing the benefits with a reduction of 20% in their delivery costs.

Case Study Four

IA Financial's Compass: Reporting and Compliance in the Modern Landscape

IA Financial looked to create a compliance page for the various funds on offer to the clients by the sales team. Administrative and management reports about sales and compliance were also part of the scope.

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